Field notes

Notes from the desk.

On compliance, visibility, and the quiet work of building a business that runs on a system instead of memory. Written for owners, in plain language.

ComplianceMay 28, 2026 · 5 min read

The 30-day compliance calendar

Most compliance failures aren't failures of intent. They're failures of memory. Here's the simple system inspectors wish every small business ran.

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AI VisibilityApril 15, 2026 · 6 min read

When ChatGPT recommends your competitor

A growing share of customers ask an AI where to go before they ever search. What the machines read about your business, and how to change their answer.

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Sale ReadyMarch 9, 2026 · 5 min read

What buyers actually look for in an owner-led business

Most small businesses sell at a discount for the same reason: the business lives in the owner's head. How to make yours legible — years before you sell.

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